Support
Service & Inquiries
If you experience a problem with your Boredbrain product, or just want to share something interesting with us, please contact us at the link below and be sure to include your name, original purchase date and a description of the problem you are experiencing. Then just hold tight as we return most inquiries within 48 hours. We want to work with you to resolve your issue as soon as possible. Thanks.
Limited Warranty
Boredbrain products are guaranteed to be free of functional defects for a period of 180 days from original purchase date. Proof of purchase is required for any warranty claim. Return shipping costs are covered by Boredbrain Music within the first 30 days of purchase only. Products with obvious signs of abuse or that have been modified by the end user, may not be covered under this warranty, at the discretion of Boredbrain Music.
Out-of-warranty repairs and service requests may be subject to labor charges of up to $40 per hour, plus any required replacement parts. We will provide an estimate whenever possible before performing any billable service.
As a small company making hand-assembled boutique products, we greatly appreciate your support.
As a small company making hand-assembled boutique products, we greatly appreciate your support.